01
The Doorstep Break
Cold-chain items left in ambient conditions until somebody gets home.
Lockera Industries · Pharma
The Cold Chain Ends Where the Courier Does.
Temperature is controlled from manufacture through distribution — and then a medicine is handed to whoever is home, or left at a door to wait. Both the cooling and the record stop there. Lockera extends the controlled chain to the moment the patient opens the compartment.
One system for prescription pickup, cold-chain collection, sample drop-off and controlled-medicine access.
Built for
- Pharmacy Chains
- E-Pharmacies
- Hospital Pharmacies
- Diagnostic Labs
Everything Is Controlled Until the Handover.
Temperature is monitored from manufacture through distribution. Then a medicine reaches a doorstep, is handed to whoever answers or left somewhere to be collected later, and both the temperature record and the custody record stop.
02
Missed Deliveries
Medication that needed to arrive today arriving next week.
03
Repeat Pharmacy Visits
Chronic refills requiring a trip to a counter every month.
04
No Excursion Proof
No record of the temperature a medicine actually experienced.
05
Controlled Medicines
Scheduled items needing restricted, provable access.
06
Timed Samples
Diagnostic samples that have to move within a window.
The knock-on effect
How one break in the chain turns into a cost across the whole operation.
- 01Handover at the doorstep
- Temperature record ends early
- 02Delivery needs someone present
- Medication delayed or returned
- 03Counter-only refills
- A monthly trip for a repeat script
- 04No continuous logging
- Excursions nobody can prove
- 05Ambient wait after handover
- Product integrity in question
5 challenges · 5 operational costs · 1 break in the chain behind all of them
One System. Every Temperature-Critical Handover.
Lockera is more than a medicine locker. It is a controlled, temperature-logged handover layer for everything a pharmacy, hospital or lab gives out and takes back.
Use case 01
Prescription Pickup
Patients collect dispensed medication with a single-use code, at any hour.
Use case 02
Cold-Chain Collection
Refrigerated compartments hold cold-chain items until collection.
Use case 03
Chronic Refill Collection
Repeat medication waiting near home instead of at a counter.
Use case 04
Diagnostic Sample Drop-Off
Timed, temperature-aware deposit for lab collection.
Use case 05
Controlled-Medicine Access
Restricted compartments with dual authorisation and full logging.
Use case 06
Returns & Disposal
Unused and expired medication deposited for safe handling.
Doorstep Delivery vs. Lockera Cold-Chain Collection
| Measure | Doorstep delivery | Lockera cold-chain collection |
|---|---|---|
| Temperature control | Ends at handover | Held until collection |
| Temperature record | Stops at dispatch | Logged continuously |
| First-attempt success | Depends on presence | Independent of presence |
| Collection window | A delivery slot | Self-collection, any hour |
| Custody record | A signature or a photo | Identity, time and temperature |
| Controlled items | Handed over in person | Restricted, dual authorisation |
| Chronic refills | A monthly counter visit | Collected near home |
| Excursion evidence | Not available | Exportable per item |
Hardware, Chain-of-Custody and Pharmacy APIs.
Lockera is a complete hardware, cloud software and integration stack, engineered for items whose condition has to be provable as well as their custody.
Layer 01
Temperature-Controlled Hardware
Modular steel lockbanks mixing refrigerated and ambient compartments, with electronic solenoids, touchscreens, cameras, continuous temperature sensing and battery backup, specified for pharmacy, hospital, lab and public siting.
Layer 02
Cloud Chain-of-Custody
Per-compartment temperature history, dwell and expiry alerts, excursion flags, batch and order mapping, restricted-access logs, and an exportable record per item.
Layer 03
Patient Access & Pharmacy APIs
Single-use OTP and QR collection tied to the dispensing record, with APIs into pharmacy, hospital and lab systems so an order moves through dispensed, ready and collected in your own software.
What the operation gains
- The chain holds to the patient — a refrigerated compartment, not a doorstep.
- Temperature logged continuously — a record rather than an assumption.
- Collection independent of presence — no missed delivery and no second attempt.
- Excursions flagged, not discovered — alerts while there is still time to act.
- Restricted items stay restricted — dual authorisation enforced at the compartment.
- Uninterrupted operation — battery backup keeps access and monitoring running.
Condition and Custody, All the Way to Collection.
Product integrity, failed deliveries, patient convenience and controlled-item access all trace back to the same moment: where the chain stops being monitored.
01
Extend the Cold Chain
Controlled temperature all the way to the point of collection.
02
Prove the Chain Held
A temperature history attached to every item.
03
End Missed Deliveries
Collection that does not depend on somebody being in.
04
Remove the Monthly Trip
Repeat medication collected near home.
05
Control Scheduled Items
Restricted compartments with dual authorisation.
06
Speed Up Sample Logistics
Timed drop-off with alerts before a window closes.
From a Single Pharmacy to a National Programme.
01
Pharmacy Chains
Store-front and after-hours collection points.
02
E-Pharmacies
Collection points instead of failed home delivery.
03
Hospital Pharmacies
Discharge and outpatient medication handover.
04
Diagnostic Labs
Sample drop-off and report collection.
05
Distributors & Depots
Controlled transfer between links in the chain.
06
Public Health Programmes
Vaccine and scheme medication distribution at scale.
Assess. Configure. Install. Go Live.
Product & Volume Assessment
We map item types, temperature ranges, volumes and collection patterns.
Configuration & Hardware Design
Refrigerated and ambient compartment mix, siting, access roles and alert thresholds.
Installation & Integration
Installation, temperature validation, and integration with pharmacy, hospital or lab systems.
Go Live
Patients, couriers and pharmacy teams start collecting and depositing immediately.
Why Pharmacies Are Closing the Last-Mile Gap.
- Close the last-mile gap — temperature controlled to the point of collection.
- Replace assumption with evidence — a temperature history per item.
- Cut failed deliveries — collection independent of who is home.
- Reduce counter visits — refills collected without a queue.
- Keep controlled items controlled — dual authorisation, fully logged.
- Run every site from one place — temperature, custody and exceptions in one dashboard.
Frequently Asked Questions
How does a patient collect a prescription?
Once the pharmacy has dispensed and placed the item in a compartment, the patient receives a single-use OTP and QR code against the dispensing record. They enter it at the unit and the correct compartment opens. Collection happens on their schedule rather than in a delivery slot, and the opening is recorded with a timestamp.
What temperature ranges are supported?
Compartments are specified per site: ambient, controlled room temperature, and refrigerated ranges for cold-chain items such as insulin, biologics and vaccines. A single bank can mix ranges, so a pharmacy is not forced to run separate units for cold and ambient items.
How is the temperature recorded?
Each temperature-controlled compartment senses continuously and writes to the same log as the custody record, so an item carries a temperature history from the moment it is placed to the moment it is collected. That history is exportable per item, which is the part a doorstep handover cannot provide.
What happens if a compartment goes out of range?
An excursion raises an alert immediately, to the pharmacy and on the dashboard, while there is still time to act rather than after the fact. The event is flagged against the affected items so a decision about the product can be made on evidence rather than assumption.
How are controlled or scheduled medicines handled?
Restricted compartments can require a specific role, or two authorised identities, before opening, with every attempt logged including failures. This enforces access control at the compartment; it sits inside your existing dispensing and regulatory process and does not replace pharmacist authorisation or your record-keeping obligations.
Can it take diagnostic samples as well as dispense medicines?
Yes. A deposit compartment can accept a timed sample drop with its own temperature range and collection window, alerting the lab courier as the window closes so a sample is not left beyond the point where it remains viable.
Does Lockera integrate with our pharmacy or hospital system?
Lockera exposes APIs for compartment allocation, notification, collection events and temperature history, so an order moves through dispensed, ready and collected inside your own pharmacy, hospital or lab software, and the temperature record attaches to the same order.
What happens to medication that is not collected?
You set a holding window per item class. Reminders go out as it closes, the item is flagged once it passes, and it is listed for retrieval with its full temperature history so the pharmacy can decide what to do with it under its own policy.
What happens during a power cut or network outage?
Units carry battery backup, so access and temperature monitoring continue through an outage and patients can still collect using offline codes. Cooling hold-over time depends on the configuration and is specified per site, and any excursion during an outage is recorded like any other.